Publisher Description
ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.
Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.
Download the app & tap ‘Try Demo’ — no sign-up required.
Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring
Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures
Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients
Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes
Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online
Time tracking & Timesheets
• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online
Mobile & Online Payments
• Accept contactless payments with Tap to Pay on iPhone
• No extra dongles, terminals or hardware needed — just your iPhone
Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history
Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage
Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting
Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial
Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services
In-App Purchase Terms
Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy
The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Mar 6, 2024
Version 12.0.4
Minor fixes and improvements